Contact Us

  1. Brownsville Metro

    Physical Address
    755 International Boulevard
    Brownsville, TX 78520

    Phone: 956-548-6050
    Fax: 956-544-7603

Service Comment?

You are encouraged to submit a comment, positive or negative regarding our service or employee to our Customer Service Department at 956-548-6050 or 956-541-4881. Always remember to note the time, date, vehicle number, and location while submitting a comment.

Individuals and organizations may file a complaint by completing the following Complaint Form and e-mail it to Ms. Sylvia Cavazos, Administrative Specialist at

Bus Route Modifications?

Please visit the following locations:
La Plaza Multimodal Terminal Webpage 
Brownsville Metro
Reach out to Ms.Tracie Orcillez, Transit Operations Planner at (956) 574-6663 or