LIBRARY CLOSURE

In order to prevent the spread of Coronavirus (COVID-19), starting March 17, 2020 at 12:00 p.m., the Brownsville Public Library System will suspend all services at both the Main and Southmost branches until further notice. Due dates for checked out items will be extended and fines will not accrue during this time. This suspension includes all public programs, events and room rentals. We request patrons keep library materials until our facilities resume services.

Please remember that all digital resources will continue to be available to patrons 24/7 through the Brownsville Public Library System’s web site (https://www.bpl.us) and related services apps. Our services include:

eBooks and AudioBooks through our Axis360 app
eMagazines through the rbdigital app
Online Tutoring with Tutor.com
Language Learning with the Mango languages app
Free courses through the KnowledgeCity and Universal Class portals
or explore any one our diverse selection of online databases

The Brownsville Public Library System is committed to continue providing updates regarding services, programming, and materials through our library web site.

To keep up-to-date on future information regarding library services please visit http://www.bpl.us.

CIERRE DE LA BIBLIOTECA

Con el fin de prevenir la propagación del Coronavirus (COVID-19), a partir del 17 de marzo de 2020 a las 12:00 p.m., el Sistema de Bibliotecas Públicas de Brownsville suspenderá todos los servicios en las sucursales Main y Southmost hasta nuevo aviso. Las fechas de plazo de los artículos prestados se extenderán y las multas no se acumularán durante este tiempo. Esta suspensión incluye todos los programas públicos, eventos y alquileres de salones. Pedimos al público que mantengan consigo los materiales de la biblioteca hasta que nuestras instalaciones reanuden sus servicios.

Recuerde que todos los recursos digitales seguirán siendo disponibles para los usuarios las 24 horas del día, los 7 días de la semana a través del sitio web del Sistema de Bibliotecas Públicas de Brownsville (https://www.bpl.us) y las aplicaciones relacionadas a estos servicios. Nuestros servicios incluyen:

libros electrónicos y audiolibros a través del servicio Axis360,
nuestras revistas electrónicas por medio de la aplicación rbdigital,
tutoria en línea con Tutor.com,
aprendizaje de idiomas con la aplicación de Mango Languages,
cursos gratuitos a través de los portales KnowledgeCity y Universal Class,
y también puede explorar cualquier base de datos en línea de nuestra diversa selección.

El Sistema de Bibliotecas Públicas de Brownsville se compromete a continuar actualizando informes sobre servicios, programación, y materiales por medio de nuestro sitio web.

Para ver los informes más recientes acerca de los servicios de nuestras bibliotecas visite http://www.bpl.us.

Q&A

1. When will the library re-open?
The library will be closed until further notice. City leadership will determine when the library as a City Department can safely reopen.
2. Where can we find updates on library services?
You can visit the library’s official website at www.bpl.us
3. Can I return my library items?
Please hold onto items, enjoy them a little longer, and return them when the library reopens.
4. What if I have a fine?
Due dates for checked out items will be extended and fines will not accrue during this time.
5. My library card is about to expire. How can I renew it?
All library cards will remain active during our time of closure.
6. What will happen to my holds?
Any items that are currently on hold will remain there during closure. They will remain on hold for a week after we reopen. Pending hold requests will not be processed during the closure.
7. What will happen to my meeting room reservations?
Please contact us by email to begin the refund process. You may also request credit on your account for the cost of the reservation.
8. Can interlibrary loan requests be made?
Interlibrary loan requests will be postponed until library reopens.
9. What online resources are available?
Our main online resources are as follows: Axis 360, rbdigital, Tutor.com, Universal Class, Newspaper Archives, Mango Languages, and Knowledge City. For more online resources, please visit our website at www.bpl.us.
10. Can I get a library card online?
You can apply for the card online and obtain the physical card when we reopen. Applying on-line doesn’t allow you access to our services.
11. What if I forget my pin number?
The default PIN number for your card is the last four numbers of the library card unless you have set it otherwise.
12. Where are we able to donate materials?
The library will not be taking donations during our time of closure.
13. Do I disregard notifications from BPL Public?
All notifications regarding due dates and fines can be addressed when the library reopens.
14. Will the book drop still be open?
The book drop will be closed during our time of closure.
15. Can I still print wirelessly?
No. All library services have been cancelled until further notice with the exception of online services.
16. When will library programming start up again?
Library programming will resume when city administration allows it.
17. Can I still complete community service hours at the library?
All community and volunteer service programs with the library are suspended until further notice.
18. What number do I call for issues with online services?
Some of our online services provide support lines. Please refer to the respective app or web site for assistance.