Rider Guide

How the System Operates

All buses operate in the Brownsville area only. Most of the bus routes (except for Route 30) start and finish their trips at La Plaza at Brownsville Multimodal Terminal in downtown Brownsville. Most routes are scheduled to provide a trip about once every hour.

Hours of Operation

We provide service throughout Brownsville with thirteen bus routes, running from 6 a.m. to 8 p.m., from Monday through Saturday.

  • Bring your bike along and store it in our convenient bike racks! 

Holiday Schedule

Services will not be provided on the following holidays: New Year’s Day, Independence Day, Thanksgiving Day, and Christmas Day.

Comments, Complaints, Commendations, ADA Reasonable Modifications?

B-Metro is committed to providing safe, reliable, courteous, accessible and user-friendly services to its customers. 

Please provide us with a suggestion, compliment, complaint, commendation, or ADA reasonable modification in person or written correspondence at La Plaza Multimodal Terminal at 755 International Blvd.,  Brownsville, Texas 78520; or by phone - Customer Service 956-548-6050 or Information Desk 956-541-4881; or by email - Ms. Ester Balli, Administrative Specialist at ester.balli@cob.us

  • When relaying a concern or complaint please note, if possible, the bus route, bus number, time of day, and location of incident. The more information provided, the more likely Brownsville Metro can address the problem. 
  • On the email subject line or on an envelope please provide us with a the subject matter. (Example: "Complaint" or "Requesting a Reasonable Modification.")
To ensure equality and fairness, B-Metro is committed to making reasonable modifications to its policies, practices and procedures to avoid discrimination and ensure programs and services are accessible to individuals with disabilities.

Availability of Information

Information found on this website can be provided in an alternative format upon request. Please contact Customer Service at 956-541-6050; Information Desk at 956-541-4881; or email Ms. Cynthia Castillo, Interim Grants and Public Outreach Manager at cynthia.castillo@cob.us

B-Metro will do its best to provide the requested alternative format within a reasonable time.

Discrimination Disclaimer

In accordance with Title VI of the Civil Rights Act of 1964, the City of Brownsville-Brownsville Metro (B-Metro) does not discriminate on the basis of race, color, sex, disability, age, or natural origin.

  1. Before Your Trip
  2. During Your Trip
  3. Ending Your Trip
  4. Other Important Info

Planning Your Trip

To plan your trip, start by looking at the system map and or individual route maps to determine which route to use. Then look at the corresponding schedule to find the times your selected route will stop at your destination. Remember that the maps do not show all the bus stops and that you may have to walk a few blocks before reaching a bus stop.

You should plan your schedule before you make your trip. If you plan on making many trips a week to get to work or some other place, make sure you study the maps to find the options that best suit your travel patterns. If you need any assistance in planning your trip contact Brownsville Metro at 956-548-6050 between 8 a.m. and 5 p.m., Monday through Friday. A Brownsville Metro Communication Specialist will assist you after regular hours, but some delay is possible.

Catching the Bus

Getting on and off of the bus is allowed only at designated bus stops. Blue and white bus stop signs are posted at all designated stops and many stops provide all-weather shelters. Make sure to be at the bus stop at least 5 minutes early. When the bus approaches, look for the route number and destination sign above the windshield. Always feel free to confirm with the driver that you are getting on the correct bus.

Paying Your Fare

For more information, visit our Paying Your Fare page.

Bus Route Modifications?